QUALIFICATIONS: Master's degree in Higher Education and Student Affairs or related area. 2+ years experience in residential life and housing administration is highly desirable.

DUTIES/RESPONSIBILITIES:

Housing/ Residential Life

• Develop and oversee a comprehensive program and staffing strategy for the university residence halls to be consistent with the concept of learning communities
• Supervise Residential Life Staff including professional, para-professional and student staff
• Facilitate fall, spring and on-going staff training, on-boarding, and selection
• Coordinate and facilitate staff meetings, professional development and mentoring/feedback
• Coordinate all new and returning student room assignments, selections, and room changes
• Facilitate housing assignments for special student populations across the university and programs
• Coordinate check-in, check-out, and all other residence hall openings and closings
• Manage residential life departmental budget
• Maintain accurate housing records and send monthly reports and billing information
• Support residential life team members in resolving hall challenges and roommate conflicts
• Collaborate with Camps and Conferences to provide planning that will allow for maintenance, support for programs, and assist with housing assignments
• Work with residential life staff, housekeeping, facilities and Campus Safety to ensure clean and safe living conditions in the residence halls

Residence Education

• Promote a living/learning environment in the residence halls and develop communities focused on strengthening co-curricular learning
• Enhance the residential communities programming model and develop a programming model suitable for residence halls, suites and apartment communities.
• Encourage faculty involvement through programming for students in the residence halls
• Maintain data and evaluate all programming created by (RLS) and other entities in housing
• Explore the possibility of creating Living-Learning communities and/or theme housing based on leadership and service to enhance residential living options
• Work with residential life staff to ensure a variety of program opportunities that promote emotional, academic, social, and professional success
• Represent residence life philosophy and needs to other areas of the campus community
• Work with other areas of student development and success to identify and sponsor programs
• Identify students who appear "at risk" and report to support services
• Respond to concerns raised by faculty, staff, students, and parents and respond accordingly

Generalist Responsibilities

• Participate actively as a member of the University to uphold all policies and service expectations
• Participate in the University emergency on call rotation, attend weekly "huddle" meetings to review on-call responses, identify students of concern, and develop response plan
• Serve as a departmental representative to campus wide activities and programs and provide supervision when necessary
• Serve on University committees and planning teams to best serve students (such as the Converse Cares Team, strategic committees, etc...)
• Utilize Jenzabar modules to advance the work of the University, specific responsibility for maintaining housing and judicial records
• Assist with the implementation of events that enhance the University community
• Actively engage with entire campus community to encourage student learning and growth
• Continually work to identify ways to enhance, grow and revise strategies that foster students' academic, personal and professional success
• All other duties as needed to ensure the success of students and the University

DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.

Converse University will require COVID-19 vaccinations for all students, staff, and faculty who are physically present on our campus. As a prospective and/or a new employee at Converse, you will be required to comply with the University's vaccination and other current protocols. Proof of full vaccination must be provided within the first thirty days of start of your employment. Exemptions may be granted on the grounds of religious beliefs or medical circumstances.