Career Center

Duke Primary Care - Brier Creek

10208 Cerny Street

Suite 210

Raleigh, NC 27617

*Check out more information about our location at this link: Brier Creek

Duke Primary Care Duke Primary Care is a broad network of community-based clinics that offer family medicine, internal medicine, pediatric, and urgent care services. With 400 providers in nearly 50 locations, Duke Primary Care is the largest primary care network in the greater Triangle. Our network saw more than 750,000 patient encounters in fiscal year 2021.

Our Duke Primary Care clinics provide personalized care for adults and children, from sick visits to preventive care, health screenings to immunizations, and annual exams to chronic disease management. Select primary care clinics also provide behavioral health, diabetes education, pharmacy, and other population health services. Duke Primary Care clinics are accredited and designated a Primary Care Medical Home by The Joint Commission.

Our Duke Urgent Care centers offer evaluation and treatment for minor illnesses and injuries 12 hours a day, seven days a week when a patient’s primary care provider is not available. Services also include certain physical exams and vaccinations. A pediatric specialist is available at select locations. Patients can walk in to one of our nine urgent care centers located throughout the greater Triangle or can schedule a virtual visit to receive care from the comfort of home.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital areconsistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Certified Medical Assistant- Duke Primary Care

Occ Summary Encounter specialists are experienced and highly trained Work PerformedN/AKnowledge, Skills and AbilitiesLevel Char acteristicsWorking knowledge of procedures and techniques involved inadm inistering routine and specialHeavy lifting and the ability to transport stretcher and wheelchairperformed.Working knowledge of sanitation, pers onal hygiene and basic health andpatients may be required.informationGoo d customer service skills.Age specific competencies.Working knowledge of sterile techniques and special procedures that aresafety precautionsAbi lity to establish and maintain effective working relationships withappli cable to worktreatments to patients.work collaborativelypatients and cli nic staffinstructions generally acquiredMedical terminologyTyping skills through a high school education and medical assistant programming.Work r equires the ability to understand and follow oral and writtenposting, or der entry. Able toLevels II and III -- Ability to independently seek out resources andDaily clinic preparation process; registration, scheduling , chargeapplicable for work in a clinic setting. Working knowledge of in fectionneeds.safety precautions.document and communicate pertinentcontro l procedures andpatient record.treatment procedures tosupervised by the physician.The CMA takes medical histories and records vital signs, expla insThe CMA greets patients, answers telephones, schedules appointments t oinclude arriveCommission and falls and/orparticipate in clinic committe es.performs routineprocessing, high level disinfection and sterilization of medicalspecimens, performing basiclaboratory test in the clinic/offi ce, taking electrocardiograms,removing sutures/ staples, changinginterdi sciplinary healthcaresterile and non-sterile dressings, promoting patien t/familycontaminated supplies, instrumentinstruments, telephoningteam in providing direct patient care. The Medical Assistant,Certifiedpatients and ensure theexamination and procedures, collecting and preparing labo ratoryprescriptions to a pharmacy, preparing and administering medicatio ns asfunctions as delegated andappointments in MaestroCare, checkout pat ients, and referralscheduling; arranges for hospitaladministrative dutie s as directed.patients, and prepares patients for examinations and proce dures.understanding of the educational contentand authorizing drug refil ls as directed. Performs other clinicaladmissions and laboratory service s, updates and files patient medicalclinic/office runs smoothly.directed by a physician,and forms. Performs othercollections on accountand nursi ng staff duringrecords, fills out insuranceMay be requested to be a liai son for clinic activities such as Jointmedical practice thatassistmedic al and/or nursing staff in the examination and treatment ofbalances; cor respondence, and ordering clinical and clerical suppliesOther clinical s upport responsibilities include disposing ofadministrative and patient c are supportive duties in a Health SystemClinical responsibilities:Admini strative responsibilities:The Medical Assistant, Certified functions as an integral member of thePatient care support responsibilities may inclu de assisting the medicalforms, handles billing, bookkeeping to include r eceiving copays andand his/her involvement in the plan of care, and docu menting in themedical assistants whocollaborate with providers to care f or patients during pre-visitplanning, intake, visits anddischarge. In t his partnership, encounter specialists completereal-time documentation,f acilitatethe review of medical records and support providers with any vi sit

Minimum Qualifications

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a MedicalAssistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensures, Certifications

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University Health System

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

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