The Associate Director for Freshmen Recruitment is responsible for the development and implementation of a strategic recruitment plan for both in-state and out-of-state freshmen students at East Carolina University. The Associate Director for Freshmen Recruitment reports directly to the Senior Associate Director. This position reports information related to the outcomes of recruitment initiatives and enrollment funnel data for the freshmen team. The Associate Director for Freshmen Recruitment provides leadership for freshmen applications and all freshmen events. This position presents information sessions on behalf of East Carolina University to high school college nights, college fairs, community programs, and other special events.
In addition, this position will counsel prospective students and their families on the educational opportunities at ECU, admission criteria, scholarship programs, and student services within the university. The Associate Director for Freshmen Recruitment assists in the development and maintenance of the office's communication plan for prospective and admitted students. They participate in the holistic review of applications and make recommendations for Admission based on a comprehensive assessment of candidates. This position assists in the development and maintenance of continuing training and development for staff while supervising professional staff members on the freshmen and customer service teams. The Associate Director participates in regular professional development and training initiatives related to Target X and Banner. The Associate Director represents the Office of Undergraduate Admissions at university meetings and committees, where appropriate. Other duties as assigned.
This position will travel and need to be available for some evening and weekend events.
60% Freshmen Team Management
· Develop a strategic recruitment plan for freshmen students
· Support professional staff members of the freshmen team
· Work in conjunction with the Senior Associate Director for regional team member assignments
· Design travel, communication plan, and application committee review process
· Collaborate with on-campus partners and school counselors
· Oversee student contact throughout the entire admissions cycle
· Utilize both virtual and in-person recruitment strategies
30% Recruitment/Customer-Service Team Support
· Co-direct Customer Service team training, retreats, and leadership
· Develop monthly on-call schedules
· Serve on-call/email to support prospective students
· Represent the University at events and presentations
10% Continuous Training and Learning
· Serve on Senior Leadership and marketing team meetings
· Attend and assist with the development of office training for TargetX, Banner, etc.
· Support new staff on-boarding for the Recruitment/Customer Service Team
· Professional development opportunities
· Other duties as assigned.
*This position is contingent upon available funding.
Special Instructions To Application:
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.
Two to three original letters of reference are required for employment. Please be aware that if selected as a candidate of choice, an automatic e-mail will be sent to the individuals entered in the References section of the PeopleAdmin applicant tracking system. Letters of reference submitted via the PeopleAdmin applicant tracking system will be verified and considered towards meeting this requirement.
Applicants must be currently authorized to work in the United States on a full-time basis.
A master's degree
At least three years of professional admissions counseling or related academic advising or higher education experience
Excellent written and oral communication skills
Demonstrated experience in the development, organization, management and success measurement of programs
Demonstrated experience in data assessment and analysis
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 944605
Organizational Unit Overview:
The Undergraduate Admissions Office is to identify, attract, and enroll first-year and transfer students to enhance East Carolina University as a national model for student success, public service, and regional transformation. The office annually processes approximately 36,000 applications for admission. These include freshmen, transfer, readmit, visitor, non-degree, pre-college, and auditor students. In order to generate and process applications from these prospective students, the office is involved in many public relations, marketing, customer service, and other outreach activities to cultivate inquiries for additional information about ECU/application materials. These inquiries are received via mail, phone, email, and third party search sources and currently exceed well over 100,000 in quantity for one calendar year.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.