Career Center

All the benefits and perks you need for you and your family:

-          Benefits from Day One

-          Paid Days Off from Day One

-          Student Loan Repayment Program

-          Career Development

-          Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Day 3x12 hr shift

Location: AdventHealth Hendersonville

100 Hospital Dr, Hendersonville, NC 28792

The community you’ll be caring for: AdventHealth Hendersonville

·         Convenient access, with locations across Western North Carolina

·         Beautiful mountain scenery

·         Plentiful opportunities for outdoor adventurers, including hiking, zip lining and white-water rafting

·         Historic towns and cities full of specialty shops, art galleries and unique restaurants

·         Fresh produce available at farmers’ markets and U-picks

·         Special events to enjoy in every season

The role you’ll contribute:

The Intake Planner collaborates with all Behavioral Health Services. The Intake Planner coordinates and arranges for community access to the Behavioral Health programs and requires independent decision making and functioning. The Intake Planner provides initial contact for individuals seeking psychiatric and/or substance abuse assistance; provides telephone triage for community/crisis calls; and initiates contact with Managed Care companies, including precertification and benefit information. The Intake Planner makes arrangements for new admissions including orientation to the program for all new patients and follows up on patient calls and absences. The Intake Planner is also responsible for information entry and upkeep to databases; maintaining and submitting statistics; and charge entry audits. Excellent customer service skills are required

The value you’ll bring to the team:

·         Identifies and implements opportunities to go above and beyond in customer service

·         Obtains and documents appropriate release of information forms

·         Demonstrates working knowledge of HIPAA guidelines

·         Adheres to confidentiality guidelines, especially on issues related to patient's privacy, as well as departmental issues

·         Understands and practices ethical standards

·         Incorporates patient, physician, customer needs and concerns into decision-making

·         Demonstrates appropriate decision-making skills that are based on patient's clinical need, level of crisis, and need for safety

·         Demonstrates ability to function independently and appropriately consults clinicians and/or supervisor when decision is beyond position's scope of practice

The expertise and experiences you’ll need to succeed:

• Minimum qualifications:
• Bachelors and 1 years experience
• Basic Life Support - CPR Cert
• RN Other Certification
• Formal De-escalation Training - must be obtained within 90 days of employment
• Active NC Nursing License Basic Life Support - CPR Cert

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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