Career Center

Lead the Future of Pharmacy Services with Ballad Health as the Corporate Director of Ambulatory Care Pharmacy Services!

The Position

• The Corporate Director of Ambulatory Care Pharmacy Services will lead and manage the strategic direction of the health system outpatient pharmacies (5), specialty pharmacies (3), home infusion pharmacy (1) and medication management (MTM) clinic services.
• Reporting to the Chief Pharmacy Officer, this leader will oversee a team of five FTEs.
• This leader will be responsible for completing a comprehensive assessment of all retail pharmacy operations. In collaboration with the Specialty Pharmacy Director, they will evaluate and execute the development of a central fill station. Additionally, this leader will assess the pharmacy-led weight loss center and hormone replacement therapy (HRT) clinic.
• The ideal candidate is a subject matter expert in the field of Ambulatory Pharmacy with strong business acumen. They must be a goal-driven, hands-on leader who thrives with minimal oversight. This individual should possess deep expertise in compliance, demonstrate strong self-awareness, and actively seek opportunities for improvement. A passion for continuous learning and professional growth is essential.
• Experience across retail, specialty, and medication therapy management (MTM) pharmacy services is essential for success in this role.

Requirements

• Bachelor’s degree in pharmacy; PharmD required and Master's degree in Business Administration or Management is preferred.
• Must hold, or be eligible to obtain, an active Tennessee Pharmacy License.
• BCPS or BVACP certification required.
• A minimum of eight years of progressive leadership experience, including at least three years as a clinical coordinator in a similar setting. Must also have three years of direct supervision experience with front-line staff.

The Organization

• Established in 2018, Ballad Health was formed through the merger of Mountain States Health Alliance and Wellmont Health Systems. Headquartered in Johnson City, Tennessee, Ballad Health is an integrated community health improvement organization dedicated to serving approximately 1.2 million people across 29 counties in Northeast Tennessee, Southwest Virginia, Northwest North Carolina, and Southeast Kentucky.
• Ballad Health operates 20 hospitals, including Johnson City Medical Center, Holston Valley Medical Center, and Bristol Regional Medical Center, along with post-acute care, behavioral health services, and a large multi-specialty physician practice. The organization collaborates with independent medical professionals and community stakeholders to provide comprehensive and high-quality healthcare.
• As part of its commitment to excellence, Ballad Health’s mission is "to honor those we serve by delivering the best possible care," and its vision is "to build a legacy of superior health by listening to and caring for those we serve." The organization’s core values—creativity, caring, honesty, respect, faith, and quality—drive a culture focused on innovation, empathy, and superior patient care.
• Ballad Health has been recognized for its dedication to service and excellence, including the annual Scott and Nikki Niswonger Servant's Heart Award, which honors team members, physicians, and volunteers who go above and beyond in providing patient-centered care.
• With a focus on rural healthcare, behavioral health, children’s health, population health, medical research, and graduate medical education, Ballad Health is committed to advancing healthcare accessibility and fostering long-term community partnerships to build a healthier future for the Appalachian Highlands.

The Community 

• Kingsport, Tennessee, is a charming city nestled in the foothills of the Appalachian Mountains in the northeastern corner of the state, offering a blend of natural beauty and small-town appeal.
• The city is known for its diverse dining scene with options ranging from local favorites like The Chop House and Riverfront Seafood Company to cozy cafés and Southern comfort food spots throughout the downtown district.
• Shoppers can enjoy destinations like Fort Henry Mall, along with a variety of locally owned boutiques, antique shops, and artisan stores in the historic downtown area.
• Kingsport offers abundant outdoor recreation opportunities including hiking, biking, and kayaking at Bays Mountain Park, golfing at Cattails at MeadowView, and scenic walks along the Kingsport Greenbelt.
• Cultural and family-friendly attractions include the Kingsport Carousel, the Mountain Music Museum, and annual festivals such as FunFest and Twilight Alive, which bring music, food, and entertainment to the community year-round.

Please direct all inquiries, applications, and referrals to:

Lauren Johnson

Executive Search Director

lauren.johnson@amnhealthcare.com

(855) 714-4114

About B.E. Smith in partner with Ballad Health

Founded in 1978, B.E. Smith is the trusted partner in Interim Leadership and Executive Search solutions for organizations across the healthcare continuum. Exclusive to the healthcare industry, B.E. Smith’s personalized placement methodology best matches organizations with professionals to advance clinical, financial and operational performance. B.E. Smith’s proven track record includes the placement of more than 6,000 leaders into healthcare organizations nationwide. For more information visit www.besmith.com.

Connections working at B.E. Smith in partner with Ballad Health